Last Updated: February 7, 2025

Introduction

TrippyTraveller (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the “Service”). Please read this Privacy Policy carefully to understand our practices regarding your personal information.

Information We Collect

Personal Information

When you use our Service, we may collect the following types of personal information:

  • Contact information (name, email address, phone number)
  • Account credentials (username, password)
  • Profile information (profile picture, travel preferences)
  • Payment information (processed through secure third-party providers)
  • Travel documentation details (passport information, visa requirements)
  • Travel history and preferences
  • Location data (with your consent)
  • Device information (IP address, browser type, device identifiers)

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our Service, including:

  • Technical data about your device and internet connection
  • Usage patterns and preferences
  • Location data (when permitted)
  • Cookie and tracking technology data

How We Use Your Information

We use the collected information for the following purposes:

Essential Operations

  • Processing your travel bookings and reservations
  • Managing your account and providing customer support
  • Verifying your identity and preventing fraud
  • Processing payments and refunds
  • Sending service-related communications

Service Improvement

  • Personalizing your travel recommendations
  • Analyzing and improving our Service
  • Developing new features and services
  • Troubleshooting technical issues
  • Conducting research and analysis

Marketing and Communications

  • Sending relevant travel recommendations
  • Providing updates about our Service
  • Marketing communications (with your consent)
  • Conducting surveys and collecting feedback

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our Service, including:

  • Payment processors
  • Travel service providers
  • Cloud storage providers
  • Analytics services
  • Customer support services

Legal Requirements

We may disclose information if required by law, regulation, or legal process.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage and transmission
  • Regular security training for employees

Your Privacy Rights

Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Export your data
  • Withdraw consent for certain data processing

Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations. You may request deletion of your account and associated data at any time.

International Data Transfers

We may transfer your information to countries outside your residence location. We ensure appropriate safeguards are in place for such transfers through standard contractual clauses and other legal mechanisms.

Children’s Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies required for basic site functionality cannot be disabled.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, sending you a direct notification.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

For formal privacy requests or concerns, write to:
Privacy Office
TrippyTraveller
[Email Address Only]

Acknowledgment

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.